Privacy Policy

Overview

NYC Cookies Co. is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or place an order.

Information We Collect

When you place an order or sign up for our email list we collect your name, email address, shipping address, and payment information. Payment information is processed securely through Shopify and is never stored on our end.

How We Use Your Information

We use your information to process and fulfill your orders, send order confirmations and shipping updates, and send promotional emails if you have opted in. We will never sell or share your personal information with third parties for marketing purposes.

Cookies & Tracking

Our website uses cookies to improve your browsing experience and track site analytics. You may disable cookies in your browser settings at any time. Disabling cookies may affect certain features of our website.

Email Marketing

If you sign up for our email list you will receive updates about new cookie drops, seasonal flavors, and exclusive offers. You may unsubscribe at any time by clicking the unsubscribe link in any email we send.

Data Security

We use industry-standard security measures to protect your personal information. Our website is secured with SSL encryption and all payment transactions are processed through Shopify's secure payment gateway.

Third Party Services

We use Shopify to power our online store. You can read Shopify's privacy policy at shopify.com/legal/privacy. We may also use TikTok and Instagram analytics tools to understand how customers find our store.

Contact

For any privacy related questions contact us at cookiequeen@nyccookiesco.com — NYC Cookies Co. · Brooklyn, NY 11234